Applicant Information
The pre-application for the Section 8/HCV Program Waiting List administered by the Jacksonville Housing
Authority is open Sept 4, 2023 – Sept 8, 2023, 5:00 p.m. By submitting your application, you
acknowledge your interest in the program, certifying all information submitted is true and accurate, and we will
call you for more information to qualify or disqualify you from consideration for a voucher.
Ways to Apply:
You can apply online through our portal or download and print a paper application. If you need to pick up a paper application, our hours of operation and address are
below. If we are closed, applications will be located outside our door. You can return a paper application by
email at intake@jhatx.org, by fax at (903) 586-7554, by regular mail P.O. Box 8457 Jacksonville, TX 75766 or in
person.
General Process:
Once you qualify, you are added to the waiting list for a voucher. As funding becomes available for your
voucher, we will notify you to attend a voucher briefing. After the briefing is completed, you will be issued a voucher.
Once we contact you for more information or to issue a voucher, time is of the essence. Respond as quickly
as possible and before the deadline listed. If there is a significant lag in your response, we get returned mail,
or you do not respond at all, you will be removed from consideration, and you must apply again the next time
our list opens.
Setting Expectations:
This is NOT a quick or swift process; immediate help is unavailable through this program. It is possible your
wait on our list can be year(s) long. We will process and issue vouchers as quickly as possible, but please be
prepared to:
- Wait an undetermined amount of time
- Keep us updated in writing or through the applicant portal with your contact information
DOWNLOAD: Please download our Overview of the Initial Application Process, Reporting Changes QA,
Changes Reporting Form, Waiting List Q&A, and Program Eligibility Q&A.
Please read ALL information given BEFORE asking any questions. If you need help or more information, you
may contact us through the portal (this is the best way to contact us), by emailing intake@jhatx.org, calling
(903) 586-7585, or coming into the office. If we are not available, leave a message. You must apply online or
by paper to contact us through the portal.
Hours of Operation 595 Ragsdale St. Jacksonville, TX 75766 (Old Marie's Bookstore door on the South side of the building)
Monday & Friday, 9a-5p - By Appointment ONLY
Tuesday, Wednesday, Thursday 9a-12p - Walk-ins are welcome, and it is the best time to return paperwork or
come into the office. 1p-5p - by Appointment ONLY
What number am I on the waiting list? We cannot tell you exactly; please do not ask. Per HUD, those with
"very low" income are helped first. Per our administration plan, local preferences will then be applied. In addition, those who do not respond to our inquiries are removed from the list, and in doing so, others are
moved up.